Terms & Conditions

1. Acceptance of Terms

By using Lenix, you agree to be bound by these terms. If you do not agree, do not use our service.

2. Services

Lenix provides AI-powered sales outreach tools, including email automation, lead scoring, and integrations with external platforms.

3. Account Registration

You are responsible for maintaining the confidentiality of your account and for all activities that occur under it.

4. Payment

We use Stripe for secure payment processing. All fees are billed in advance and are non-refundable. You agree to keep your payment method current and valid.

5. User Data

You retain ownership of your data. By using Lenix, you grant us permission to process and analyze your data strictly for the purposes of providing our services.

6. No Refund Policy

All payments are final. We do not offer refunds unless otherwise required by applicable law.

7. Termination

We reserve the right to suspend or terminate your access to Lenix at our discretion, with or without notice, for any violation of these terms.

8. Limitation of Liability

Lenix is provided “as is.” We do not guarantee uptime, performance, or results. To the maximum extent permitted by law, we shall not be liable for any indirect or consequential damages.

9. Changes to Terms

We may update these terms at any time. Continued use of the service indicates your acceptance of the revised terms.

10. API Usage & Fair Use

Access to the Lenix API is provided for approved use only. We may impose rate limits or usage restrictions to maintain service quality. Abuse of the API — including excessive volume, scraping, or bypassing limits — may result in suspension or termination of access.

11. Email Account Access

By connecting your mailbox to Lenix, you authorize us to read, analyze, and send emails on your behalf strictly for the purposes of outreach automation, reply tracking, and lead scoring. Your credentials are stored securely using OAuth or encrypted SMTP credentials where applicable. You retain full control and may revoke access at any time.

12. User Content & AI Outputs

Content generated using Lenix’s AI — including emails, sequences, and replies — is based on user-provided input and external sources. You are solely responsible for the content you send. While we aim to generate accurate and professional content, Lenix does not guarantee legality, correctness, or compliance. Please review all content before sending.

13. Third-Party Services

Lenix integrates with services such as Stripe, Google, LinkedIn, and OpenAI. These platforms have their own terms of use, and your interactions with them through Lenix are subject to their respective policies. Lenix is not liable for any interruptions, changes, or issues arising from those services.